Privacy Policy



This electronic record is generated by a computer system and does not require any physical or digital signatures.


The terms are incorporated herein in English language and this website does not provide you with a translation of the English language version of the Terms and if there is any contradiction between what the English language version of the Terms says and what a translation says, then the English language version shall take precedence.


Welcome to service provided by Salveo Life Sciences Limited, 487, G.T. Road 3rd Floor, Dilshad Gardens and Delhi 110095.
In using the service, you are deemed to have accepted the terms and conditions listed below.

All products and information displayed on (hereinafter “” or the “Website”) constitute an “invitation to order”. Your order for purchase constitutes your “order” which shall be subject to the terms and conditions as listed below. If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order.


Use of Salveo Life Sciences Limited products is available only to persons who can legally form contracts under applicable law. Persons who are deemed “incompetent to contract” within the meaning of the Indian Contract Act, 1872 are not eligible to use the Website. If your age is below 18 years old, your parents or legal guardians can transact on your behalf, if they are registered users. reserves the right to terminate your membership and refuse to provide you with access to the Website if discovers that you are under the age of 18 years. The Website is not available to persons whose membership has been suspended or terminated by for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement.

Members must be humans. No machines, scripts, or automated services are permitted to become members.


“Your Information” is defined as any information you provide to us in the registration, buying process, in the feedback area or through any e-mail feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Website, you are responsible for maintaining the confidentiality of your account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or Password. We assume that as a responsible user you agree to abide by our privacy policies. shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password, you should notify us by contacting us immediately through the address provided below. If has reason to believe that there is likely to be a breach of security or misuse of the website, we may require you to change your password or we may suspend your account without any liability to

You must also agree to provide true, accurate, current/updated and complete information about yourself as requested by’s registration form. If has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Website.


Membership on the Website is free. does not charge any fee for browsing and buying on the Website. may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event, reserves the right to introduce fees for the new services offered or amend/ introduce fees for existing services, as the case may be. Changes to the fee policies shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website.


All products offered by are described and pictured as completely and precisely as possible and in good faith. Despite all our precautions, cannot be held liable for possible inadvertent errors.

Regarding the colours, we have made every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will be accurate.


While strives to provide accurate product and pricing information, pricing or typographical errors may occur. cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and will have the right to modify the price of the products and contact you for further instructions using the email address provided by you during the time of registration, or cancel the order and notify you of such cancellation. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account.


When you order online you may pay by credit or debit card. When you provide with your card information, will obtain a pre-approval from the card company for the amount of the order. will bill your credit card or process a transaction under your credit or debit card before your order ships. accepts Visa, MasterCard, American Express and Paypal Payments. We also provide cash on delivery option, for a specified minimum order amount and this minimum order amount can change from time to time and is totally up to the discretion of Life Sciences Limited.

Debit cards may have daily spending limits that could delay the processing of your order substantially. requires the credit or debit card security code for your card for your online purchase to protect against the unauthorized use of your credit card by other persons. The security code is an individual three- or four-digit number specific to your card that may be printed on the face of your card above the embossed account number (if American Express), or on the back of your card, on the signature panel (if Visa or MasterCard).

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.


You agree, understand and confirm that the credit card details provided by you for availing of services on will be correct and accurate and you shall not use the credit card which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details to Further, the said information will not be utilized and shared by with any of the third parties unless required by law, regulation or court order. will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the charge to ‘prove otherwise’ shall be exclusively on you.

9 – FRAUDULENT OR DECLINED TRANSACTIONS reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Website fraudulently. reserves the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions.



The goods purchased are delivered within the stipulated period by recorded delivery or via courier service to the delivery address that the purchaser indicates the order. The estimated delivery period is always shown for each product. If you order several articles, the consignment will only be dispatched when all the articles are in stock. If, as a result, however, the order could not then be delivered within 30 working days, will dispatch the out of stock article separately to the purchaser after this period. If stocks are exhausted or if a product cannot be delivered within 8 weeks (56 days), will contact you to agree on an acceptable delivery period or to cancel the order completely free of charge. cannot be held liable for damage that might ensue from a product being out of stock or from delayed delivery.

DISPATCH AND TRANSPORT: offers a complete transport service for purchases. Renowned transport companies and courier services are used. Products can be delivered worldwide. All consignments are recorded, so you must always sign for receipt.


Loss and/or damage of a product that has been ordered will be borne by You are responsible for checking the goods on receipt. If any external damage is noticed, you are required to take photographs and you must send the photographs and notify of possible damage by contacting us at within 5 working days. reserves the right to refuse your request if either this term is not respected or you didn’t take/send the photographs. On receipt of the notice of damage, will give you instructions regarding the eventual return of the goods by you.


You are responsible for providing a full and correct delivery address. Incorrectly transmitted delivery addresses are your responsibility and may entail extra costs. In the event of errors in the address details of the addressee, cannot under any circumstances be held liable for inability to deliver the products ordered.


Delivery fees will be at your charge and will be added separately to your invoice.


Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by us. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.


You may inform us that you wish to refuse a purchase within 7 working days of receipt of the product. You may notify of the cancellation by email at or

The goods should be returned undamaged, unopened and in the original packaging within 5 working days of this notification. You should send a copy of the invoice or delivery note and a covering letter indicating your full account number with the returned goods.

In the event of an order cancellation, will refund, within 30 days of receipt by of the returned product, any sums paid, minus the direct delivery costs (transport and order handling costs). Carriage for the return of the goods is payable by the purchaser. refunds carriage costs only if the purchaser did not receive the product that was ordered or if the product arrived damaged. can refuse to accept or refund returned articles when the packaging has been opened or when the products have been used or damaged by you.


  • That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by for redelivery shall be claimed to you.
  • That you will use the services provided by for lawful purposes only and comply with all applicable laws and regulations while using the Website and transacting on the Website.
  • You will provide authentic and true information in all instances where such information is requested of you. reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), has the right in its sole discretion to reject the registration and debar you from using the services of without prior intimation whatsoever.
  • That you are accessing the services available on this Website and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Website
  • That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.You may not use the Website for any of the following purposes:
    • Gaining unauthorized access to other computer systems.
    • Interfering with any other person’s use or enjoyment of the Website.
    • Breaching any applicable laws.
    • Interfering or disrupting networks or websites connected to the Website.
    • Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

14 – COPYRIGHT & TRADEMARK expressly reserves all intellectual property rights in all text, photographs, images, illustrations, designs, icons, programs, video clips, products, processes, technology, content and any other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of or any third party’s intellectual property rights. All rights, including copyright, in this Website are owned by or licensed to

Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of You may not modify, distribute or re-post anything on this Website for any purpose. The contents and software on this Website may be used only as a shopping resource.

The compilation (meaning the collection, arrangement, and assembly) of all contents on this Website is the exclusive property of and is also protected by Indian and international copyright laws.

The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Salveo Life Sciences Limited. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Website. Access to this Website does not authorize anyone to use any name, logo or mark in any manner.

Any breach of the terms, as mentioned above, may result in a copyright, trademark or other intellectual property right violation that may subject the doer to civil and / or criminal penalties.

You agree that you shall not remove, obscure, or alter any proprietary rights notices (including copyright and trade mark notices) which may be affixed to or contained within the Services.

Unless you have been expressly authorised to do so in writing by this website, you agree that in using the Services, you will not use any trade mark, service mark, trade name, logo of any company or organisation in a way that is likely or intended to cause confusion about the owner or authorised user of such marks, names or logos.


The Website is provided without any warranties or guarantees. You must bear the risks associated with the use of the Website.

The Website provides, solely as a convenience to you, content from other Internet sites or resources and while tries to ensure that material included on the Website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website.

To the fullest extent permitted under applicable law, shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this User Agreement.

Without prejudice to the generality of the clause above, the total liability of to you for all liabilities arising out of this User Agreement in terms of tort or contract is limited to the value of the product ordered by you. makes no representations or warranties about the accuracy, reliability, completeness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted. Consequently, assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website; and/or any interruption or errors in the operation of the Website.


In the event either party is prevented in whole or in material part from performing its obligations under this User Agreement solely as a result of force majeure, upon the prompt giving of notice to the other party detailing such force majeure event and its anticipated duration, the obligations of the party so prevented shall be excused during such period of delay, and such party shall take whatever reasonable steps are necessary to relieve the effect of such cause as rapidly as possible.


The Website is provided without any warranties or guarantees. You must bear the risks associated with the use of the Website., its affiliates, partners, agents, suppliers, or their respective directors, franchisees, officers, or employees shall not be liable for any incidental, special, consequential or exemplary damage, cost or expenses incurred due to (but not limited to); monetary loss, loss of goodwill, data or other intangible losses arising directly or indirectly out of or in connection with the Website, its services or delay in performing any obligation under this contract by reason of any event or circumstances outside the reasonable control of, including but not limited to: strikes, industrial action, failure of power supplies or equipment, government action or an act of God.


You are prohibited from violating or attempting to violate the security of the Website, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, “flooding,” “spamming,” “mail bombing” or “crashing;” or (d) sending unsolicited email, including promotions and/or advertising of products or services. Violations of system or network security may result in civil and/or criminal liability. will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website.


While using you agree to communicate with us via electronic medium. When you visit the or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically and we may communicate with you through e-mails, SMS and phone (mobile, landline or any other medium) for all purposes. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writings.

19 – MODIFICATION OF USER AGREEMENT may at any time modify the User Agreement without any prior notification to you. Subsequent to any modification of the User Agreement, we will inform you of the modifications in the User Agreement via email at the address provided by you while registering on You can access the latest version of the User Agreement at any given time on You should regularly review the User Agreement on In the event the modified User Agreement is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified User Agreement.

If you wish to terminate your account due to any modification in the Terms & Conditions or any Policy of, you may do so by sending an email, with the subject line “Termination”, to the following email address: or
In the case of inconsistencies between these Terms & Conditions and any information included in off-line materials (for example, promotional materials and mailers), these Terms should always be referred & shall prevail over such information included in the material.


We, at our sole discretion, can terminate this Agreement at any time.

We also have the right to deactivate or terminate the account of the End User in the event of any conduct which we consider unacceptable, or if the user is found to violate the above Agreement.

We may at any time, terminate its legal agreement with you if:

  1. You have breached any provision of the Terms (or have acted in manner which clearly shows that you do not intend to or are unable to comply with the provisions of the Terms); or
  2. We are required to do so by law (for example, where the provision of the Services to you is, or becomes, unlawful); or
  3. The partner, if any, with whom we offer the Services to you has terminated its relationship with us or ceased to offer the Services to you.


We appreciate feedback and suggestions from our users. However, reserves the right to control and monitor the posting of all feedbacks and suggestions from the user end. Once posted, the contents will be treated as “public” and we take no responsibility for any content posted by a user or any third party. We are also under no obligation, whatsoever to respond to any content posted on our site.

By continuing to use this website, you hereby grant and its affiliates and sub-licensee a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify and create derivative works from such materials or any part of such materials.


All parts of this contract apply to the maximum extent permitted by law. A court may hold that we cannot enforce a part of this contract as written. If this happens, then you and we will replace that part with terms that most closely match the intent of the part that we cannot enforce. The rest of this contract will not change. This is the entire contract between you and us regarding your use of the service. It supersedes any prior contract or statements regarding your use of the service. If you have confidentiality obligations related to the service, those obligations remain in force (for example, you may have been a beta tester). The section titles in the contract do not limit the other terms of this contract.


We may assign this contract, in whole or in part, at any time with or without notice to you. You may not assign this contract, or any part of it, to any other person. Any attempt by you to do so is void. You may not transfer to anyone else, either temporarily or permanently, any rights to use the service or any part of the service.


This contract is solely for your and our benefit. It is not for the benefit of any other person, except for permitted successors and assigns under this contract.


In the event that the User breaches any of the above-mentioned covenants, this website shall have the right to delete any material relating to the violations without prior notice to the User. This website shall issue a warning to the User to discontinue any activity which leads to the said violations and in the event the User continues with such prohibited activity, this website reserves the unilateral right to suspend or/and deactivate the User’s access to this website, the Service and/or any other related facility. In addition to the right to indemnity available to this website, this website shall have the right to any legal remedy, against the User to recover the loss suffered by this website and the harm caused to the reputation of this website, due to such violation by the User.